About Us

1. Who We Are

HOMALIXO is a furniture, home, garden, and lifestyle goods store serving customers in the United States. The store is operated by a sole proprietor based in Japan. We offer furniture through our online storefront at www.homalixo.com.

2. Our Approach

We aim to help customers choose furniture with a clear understanding of its dimensions, materials, finish, delivery requirements, and care needs. Individual product descriptions and checkout details are the primary sources for the specifications and services included with each order.

3. Where Orders Come From

Orders are dispatched from Japan to eligible destinations in the United States. International shipping and large-item delivery can involve access restrictions, customs processing, multiple cartons, and carrier appointments. Our Shipping Policy explains these matters in more detail.

4. Prices and Import Charges

We use a Delivered Duty Paid (DDP) arrangement for U.S. orders. Ordinary import duties and applicable import-clearance charges covered by DDP are paid by HOMALIXO. Shipping and optional services are disclosed in the shopping and checkout process.

5. Customer Care

We assist with product questions, delivery concerns, damaged goods, returns, and other order issues. Applicable consumer rights remain in force alongside our published policies.

6. Contact

For assistance, email decorio@homalixo.com or call +81 7092337850. Our business address is 396-4 Takashima-machi, Nagaoka-shi, Niigata 940-1139, Japan.

7. What You Can Shop

Our current catalog includes accent chairs, bookcases, entryway storage benches, ottomans, hall trees, room dividers, and work or craft tables. We also list garden benches, raised garden beds, trellises, outdoor storage, awnings, area rugs, curtains, bedding, mirrors, and selected travel and organization accessories.

8. Choosing the Right Item

Product size, materials, configuration, and intended use vary by listing. For example, a rotating accent chair, a wall-anchorable hall tree, a large patio awning, and a textile bedding set have different installation, care, and delivery considerations. Review the individual listing rather than assuming every product has the same features.